Persons who enter into an agreement with us for the provision of Services.
2. Types of personal data:
Customer account information - We process personal information such as first and last name, name of the legal entity and its legal representative, address, phone number, email address, language preferences, IP address, payment and billing information (i.e. credit card information and/or PayPal account, personal or TAX identification number etc.), so you can place orders, request information, get support and use the Services. You may also opt to provide information about your Facebook and/or Twitter accounts.
Personal data, contained in log files - When a Customer visits our Site we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data. Personal data collected through website analytics tools - We may collect information about Customer’s use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They collect information such as what pages the Customer visits and how much time the Customer spends on these pages, the IP address assigned to the Customer, what operating system and web browser the Customer uses, and what site the Customer visited prior to visiting our Site.
Other types of personal data - When the Customer contacts us, including via any of our support channels, we may process the personal data provided to us (including voice) in order to deal with the Customer’s query. In addition, if the Customer loses access to its account, we may request certain documents in order to verify its identity. Those documents may contain personal data such as name, address, nationality, date of birth, identification document number, etc. In addition, when you purchase a SSL certificate for your website, hosted with us, we store its key in order for the certificate to operate properly.
Individuals who access and/or administer any of the Services for our Customers.
2. Types of personal data:
User information - We may process personal information such as first and last name, address, phone number, email address, so you can access and/or administer the Services, request information and get support. Personal data, contained in log files - When a User visits our Site we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data. Personal data collected through website analytics tools - We may collect information about User’s use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They collect information such as what pages the User visits and how much time the User spends on these pages, the IP address assigned to the User, what operating system and web browser the User uses, and what site the User visited prior to visiting our Site.
Other types of personal data - When the User contacts us, including via any of our support channels, we may process the personal data provided to us in order to deal with the User’s query.
1. Definition: Owners of domain names, registered with us.
2. Types of personal data:
Domain name ownership information - We process personal data such as first and last name, name of the legal entity and its legal representative, address, phone number and email address of the Registrants, as well as the domain name and its status, name server, IP address etc.
1. Definition: Persons who visit, access, use and/or interact with our Customers’ websites.
2. Types of personal data:
Personal data, contained in log files - When an End User visits our Customer’s website we process End User’s information such as IP address, domain name, date, request method, URI user agent, referrer, TLS version, cache data.
Sources of data collection
Apart from you, being the main source of information, we collect about you, we may also collect information from publicly accessible sources and/or third parties, such as our affiliates, trusted partners, including but not limited to marketing, advertising, security service providers, etc.
Purposes of and legal basis for data processing
We strive to collect only the minimum personal data necessary for the completion of the purposes of data processing, as set out below:
To provide, maintain and secure the Services (including our network, information systems and the server infrastructure operated by us) and fulfil our obligations under the applicable agreements and terms, including to administer any promotions (co)organised and/or sponsored by us or any of the companies part of BrontoCDN. In such cases the legal basis for the data processing is the performance of a contract and compliance with a legal obligation.
To maintain and secure our Site, network, information systems and the server infrastructure operated by us, including but not limited to investigating and preventing fraudulent transactions, unauthorized access to the Services and other illegal activities, to address any queries, to enforce our terms, to defend against claims and protect the rights, property or safety of BrontoCDN, to improve and/or develop the Services for the benefit of our Customers, and for statistical purposes. In such cases the legal basis for the data processing is our legitimate interest.
To promote our brand and Services, including to send marketing communication, newsletters, surveys, monitor and analyze activities for advertising purposes etc. In such cases the legal basis for the data processing is your consent.
To fulfil our legal obligations, such as compliance with court orders, orders/requests or other documents issued by competent authorities, applicable legislation, etc. In such cases the legal basis for the data processing is the compliance with a legal obligation to which we are subject.
For other purposes which may not fall under the scope of the above-mentioned purposes we will obtain your consent.
The BrontoCDN Acceptable Use Policy (AUP) sets out the rules and guidelines for using our Services. You agree that you and your End users will use the Services in full compliance with the BrontoCDN Terms of Service (TOS) and the AUP.
By using any service provided by BrontoCDN you agree that:
You will not violate any applicable laws, regulations, ordinances, rules or any requirements of any applicable national or local authority/regulator;
You will not transmit any unsolicited commercial or bulk email. You will not engage in any spamming or Mail Bombing activities;
All your outgoing email messages containing advertising will include an automated opt out;
You will not make any inappropriate communication to any Newsgroup, Mailing List, Chat Facility, or another Internet Forum;
You will not make, attempt or allow any unauthorized access to BrontoCDN and/or third-party website(s), server(s), or hosting accounts and/or services;
You will not allow any remote code execution of malicious software;
You will not cause denial of service attacks, port scans or other endangering and invasive procedures against BrontoCDN servers and facilities or the servers and facilities of other network hosts or Internet users;
You will not forge the signature or other identifying mark or code of any other person or engage in any activity (including "spoofing") to attempt to deceive other persons regarding the true identity of the User (excluding the use of anonymous remailers or Internet nicknames);
You will not display, store, distribute or otherwise make available any content or material that you are not authorized to, whether because prohibited by law, agreement or other reason. This includes but is not limited to copyrighted music, video, photos, designs, files, copyrighted software, personally identifiable or protected confidential information, trade secrets, etc.;
You will not impersonate any person or entity;
You may host websites related to high-risk activities where the interruption or malfunction of the Services could lead to serious consequences, including but not limited to personal injury, death, environmental damage, etc. only after receipt of our explicit consent. For such websites, you must receive confirmation from us that you can use the Services before submitting your Order. Examples of high risk activities include but are not limited to nuclear facilities, air traffic control, life and health support, etc.
You will not harm or seek to harm minors in any way;
You will not host or operate an audio and/or video streaming service;
You will not host websites that make use of cryptopools/contain mining scripts, promote cryptocurrency money-making schemes, are crypto exchange and crypto airdrop sites;
You will not host any website, content, links or advertisements of websites that:
infringe any copyright, trademark, patent, trade secret, or other proprietary rights of any party;
profess hatred for particular social, ethnical, religious or other group;
contain viruses, Trojan horses, worms, time bombs, ransomware, spyware, adware, scareware, corrupted files, or any other malicious software or programs that may interrupt, limit the functionality or destroy any software, hardware or equipment;
contain Illegal or Hacking/Phreaking Software (Warez);
contain any software that is copyrighted and not freely available for distribution without cost. This includes, but is not limited to ROMs, ROM Emulators and Mpeg Layer 3 files (MP3);
contain any kind of proxy server or other traffic relaying programs;
promote Money Making Schemes, Multi-level Marketing or similar activities;
contain Torrent trackers, Torrent Portals or similar software;
are used to operate and contain peer-to-peer network systems and file sharing systems;
are with adult content, pornographic, obscene, unlawfully harassing, or connected with child abuse or sex-related merchandising;
contain personal data, private information, images, photos, videos and any other identifying information or material of any third party, including children without their consent (or a parent's consent in the case of a minor);
advertise, encourage or give any kind of support to the use and/or sale of drugs and any related substances without permission by the government or other authority;
contain any data, material that is unlawful, abusive, threatening, harassing, or defamatory;
contain fake news, misleading, untruthful or inaccurate information;
promote, encourage or give any kind of support to violence and terrorism.
Examples of unacceptable content, data, materials, websites on all BrontoCDN servers include but are not limited to:
IRC Bots, Proxy Scripts, Warez, image, filedump, mirror, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), topsites, commercial audio streaming, Escrow, High-Yield Interest Programs (HYIP) or related sites, Investment sites, sale of any controlled substances without providing proof of appropriate permit(s) in advance, AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs,, muds / rpg's, hate sites, hacking focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts. Forum sites and or any other websites that distribute or link to warez content are strictly prohibited as well.
Any material that in our reasonable opinion is either obscene or threatening is strictly prohibited and will be removed from our servers.
By using our Services you also agree not to engage in or to instigate actions that cause harm to BrontoCDN, other BrontoCDN customers or any third party. Such actions include, but are not limited to, actions resulting in blacklisting any BrontoCDN IPs by any online spam or IP reputation database, actions resulting in DOS attacks for any BrontoCDN server, etc.
You are solely responsible for ensuring that all programs and scripts installed or used on the Services are secure and the permissions of directories and files are set properly. We recommend that you set the permissions on all directories and files to be as restrictive as possible. You are solely responsible for any actions and activity while using the Services, including any compromise of login credentials.
You agree to keep all your login credentials secure at any time. We reserve the right to carry out audits to determine the security level of login credentials. In the event that we determine your login credentials have been compromised (e.g. were brute-forced, hijacked, stolen, etc.) and are being used or were used for uploading, maintaining, running unacceptable content, data materials or websites, we may suspend access to the compromised Service (including but not limited to Customer Account, hosting service, user accounts, website, FTP service, Email service). We will notify you if such actions are taken against your hosting account.
BrontoCDN shall not provide legal advice referring to compliance of content and materials uploaded on or transmitted through our Services. You shall be solely responsible for verifying whether your content and materials comply with any applicable law, including laws in jurisdictions where your content and/or materials are uploaded, hosted or accessed. BrontoCDN shall not bear any liability if your use of the Services violates any law or regulation.
If your use of the Services results in violation the AUP, we may take immediate corrective action without prior warning, including deletion of content or Service suspension. Repeated violations of the AUP will result in termination of the Agreement with no refund. BrontoCDN shall not be liable for any loss or damage arising from our measures taken against actions causing harm to BrontoCDN, other BrontoCDN customers or any third party.
We reserve the right to terminate the Agreement for Services suspended for violation of the AUP or the TOS with no refund.
Any violation of our AUP should be reported to us at [email protected]
This AUP is an integral part of the BrontoCDN Terms of Service (TOS). For all issues related to the use of the services not settled by the AUP, the provisions of the TOS shall apply.